Epic Rides App – Privacy Policy

For app & website

Introduction

Epic Rides App values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our platform.

Information We Collect

  • Personal Information (name, email address, phone number, driver's license for drivers)
  • Payment Information (billing details for driver subscriptions)
  • Usage Data (app activity, trip history, device information)
  • Location Data (real-time GPS data while using the app)

How We Use Your Information

  • To operate and maintain our platform
  • Process payments and subscriptions
  • Match riders and drivers
  • Improve user experience
  • Communicate with users (alerts, support)
  • Comply with legal obligations

How We Share Your Information

  • With service providers (payment processors, cloud hosting)
  • With law enforcement when required by law
  • With third parties only with your consent or to provide core services

Data Retention

We retain user data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Privacy Rights

Users may request to view, update, or delete their personal information at [email protected]. Certain information may be retained for legal or operational reasons.

Security

We use industry-standard encryption and security protocols. Users are responsible for keeping login credentials confidential.

Children's Privacy

Not intended for individuals under 18; we do not knowingly collect personal data from minors.

Changes to This Policy

We may update at any time; changes take effect upon posting. Continued use indicates acceptance.

Contact Us

[email protected]